1. Data Collected

• Personal: Name, date of birth, email, phone, address, payment info.

• Transaction: Ticket purchases, winnings, draw details.

• Activity: IP address, device info, site/app usage.

• Inquiries: Email, phone, or chat communications.

2. Data Use

• Process tickets and prizes.

• Verify eligibility (18+).

• Send results/promotions (if opted in).

• Improve services via analytics.

• Meet legal requirements (e.g., gambling laws).

3. Data Sharing

• The Lott: For ticket and prize processing.

• Payment Providers: Secure transactions (no full card details stored).

• Service Providers: For hosting/email, under confidentiality.

• Authorities: As legally required (e.g., anti-fraud).

• No data sold for marketing.

4. Security

• SSL/TLS encryption.

• Limited staff access.

• Tokenized payment details.

5. Your Rights

• Access, correct, or delete data (subject to legal retention).

• Opt out of promotions.

• Contact us or oaic.gov.au for complaints.

6. Retention

• Active accounts: data kept; transactions retained 7 years per law.

• Inactive accounts: deleted after 2 years, unless required.

7. Cookies

• Used for functionality/analytics.

• Manage via browser; disabling may limit features.